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Writer's pictureErik Thorén

The Psychology of Selling and Advertising – A Milestone in Sales and Marketing from 1925

Did you know that many of the techniques we use today in sales and marketing are rooted in research from the 1920s? "The Psychology of Selling and Advertising", written by Edward K. Strong in 1925, is a groundbreaking work that explores how psychological principles can be applied to make selling and advertising more effective.


Edward K. Strong was a pioneer in the field, and his work focuses on how understanding human behavior can enhance the success of salespeople and marketers. His research has had a lasting impact on how we view consumer behavior and motivation in purchase decisions today.


Key insights from the book:

  1. Emotions drive buying decisions: One of the most revolutionary insights from Strong's work is how emotions are often the main driving force behind buying decisions. Instead of relying solely on rational arguments, salespeople and marketers need to appeal to customers’ emotions to create a stronger connection.


  2. The power of repetition in advertising: Strong emphasizes the importance of repetition in advertising to create memorable brands. By repeating the message in a creative and engaging way, it sticks more easily in consumers' minds and builds loyalty over time.


  3. Tailor the message to the customer’s needs: Understanding the unique needs of the customer and tailoring the message accordingly was another key takeaway. By customizing the sales strategy from the customer’s perspective, you can more effectively meet their desires and create a more personal connection.


  4. Trust is the key to long-term success: Even back in 1925, Strong knew that trust is the most crucial ingredient in a successful relationship between a salesperson and a customer. He highlighted the importance of being authentic and transparent to build lasting customer relationships.


Though the book was written nearly 100 years ago, many of Strong’s insights and principles remain highly relevant to today’s salespeople and marketers. His work lays the foundation for how we understand and apply psychology in sales and advertising.


Have you had the chance to dive into this classic? How do you apply psychological insights in your sales and marketing? Feel free to share your thoughts! 👇


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